Pan Service Agency, a leading Indian utility service provider, has launched artificial intelligence-based innovations, and this launch serves as an important milestone in our journey to utilize the state-of-the-art technology to give an impetus to our services and customer experience owing to utility services in India.
These new artificial intelligence-based offerings will focus on the optimal management of utilities such as electricity, water, and waste to ensure that resources are efficiently utilized and service is not affected by any kind of disruption. This will assist Pan Service Agency to anticipate and prevent any service disruption, monitor real-time usage, and offer personalized customer support by incorporating artificial intelligence toolkit into the operations.
The power of thousands of smart meters and sensors administered by Pan Service Agency across its service regions are combined for the artificial intelligence platform and describes customer’s usage behavior, makes actual power demands, and optimizes the asset distribution. The customers will take advantage of more personalized services by way of getting real-time services of usage, automatic billing, and 24/7 customer service with these artificial intelligence offerings.
This will underscore India’s drive towards a digitized and smart infrastructure. By utilizing advanced technology, we are not only making our services smarter, but also supporting in making the Indian nation digitized.
The feedback from the pilot runs has been overwhelmingly great with our clients appreciating the step-change in service quality and customer service.
We are continuously thinking about the future and aim to remain the key player in the utility market and our commitment to encourage innovation, ensuring that we continue to grow.